Transaction History

1. Transaction History Overview

📊 Dashboard Access Required

Your complete transaction history is available in your personal dashboard after logging into your TheStylinn account. All financial activities, order details, and wallet transactions are securely stored and accessible anytime.

Secure • Detailed • Always Available

Comprehensive Records: Your transaction history provides a complete overview of all financial activities on your TheStylinn account, including purchases, refunds, cashback earnings, wallet usage, and payment details for transparent account management.

2. Types of Transaction History

🛒

Order History

Purchase Records

Complete record of all jewelry orders, including order values, payment methods, dates, and delivery status.

💳

Payment History

Financial Transactions

Detailed payment records including UPI, card payments, COD transactions, and payment gateway details.

👛

Wallet History

Cashback Transactions

Complete wallet activity including cashback earnings, usage, expiry dates, and balance changes.

↩️

Refund History

Return Transactions

Records of all refunds, return processing, refund amounts, and refund method details.

🎁

Gift Card History

Voucher Transactions

Gift card purchases, redemptions, voucher usage, and promotional credit activities.

📊

Account Summary

Financial Overview

Monthly and yearly spending summaries, total savings, cashback earned, and account statistics.

3. How to Access Transaction History

3.1 Step-by-Step Access Process

1

Login to Your Account

Visit thestylinn.com and log in using your registered email/phone and password

2

Navigate to Dashboard

Click on “My Account” or “Dashboard” from the main menu or user profile section

3

Select Transaction History

Choose “Transaction History” from the dashboard menu to view all financial activities

4

Filter and Review

Use date filters, transaction types, and search options to find specific records

5

Download Reports

Export transaction reports for your records or tax purposes as needed

3.2 Mobile App Access

📱 Mobile Dashboard:

Complete transaction history is also available through our mobile application with the same detailed records and filtering options as the website dashboard.

3.3 Customer Support

Support-related uses:

Quick Reference: Provide transaction IDs for faster support resolution
Dispute Resolution: Access detailed records for payment disputes
Order Inquiries: Reference complete order history for questions
Account Verification: Verify identity using transaction history
Issue Tracking: Track resolution of previous issues and complaints

4. Transaction History Features

📅 Date Range Filtering

Filter transactions by custom date ranges
Monthly and yearly view options
Quick filters for last 30/90 days
Export specific date range data

💰 Amount-Based Sorting

Sort transactions by amount (high to low)
Filter by minimum/maximum amounts
View total spending summaries
Track cashback earned amounts

🔍 Search Functionality

Search by order number or transaction ID
Find transactions by product names
Search by payment method used
Quick search for specific amounts

📊 Detailed Information

Complete transaction breakdowns
Payment gateway reference numbers
Shipping and tax details
Status updates and timestamps

📄 Export Options

Download PDF statements
Export Excel/CSV files
Print-friendly transaction reports
Email statements to registered address

🔄 Real-Time Updates

Instant transaction recording
Live status updates
Automatic balance calculations
Immediate refund reflections

5. Transaction Categories Explained

5.1 Purchase Transactions

What’s included in purchase records:

Order Details: Product names, quantities, individual prices, total amount
Payment Information: Payment method, transaction ID, payment gateway details
Timing: Order placement time, payment confirmation time, processing status
Delivery Info: Shipping address, delivery partner, tracking details
Status Updates: Order confirmation, dispatch, delivery, completion

5.2 Wallet Transactions

Wallet activity records include:

Cashback Credits: Review-based cashback earnings with source order details
Wallet Usage: Amount used for purchases, remaining balance after usage
Expiry Tracking: Expiry dates for different cashback amounts, expired amounts
Balance Changes: All credits, debits, and balance adjustments with reasons
Source Information: Which orders generated which cashback amounts

5.3 Refund Transactions

Refund processing records show:

Return Details: Return request date, reason, approval status
Refund Amounts: Total refund, deductions (10% restocking fee), net amount
Processing Timeline: Request, approval, processing, completion dates
Refund Method: Bank account, original payment method, processing time
Related Orders: Original order details and return shipping information

6. Account Security and Privacy

6.1 Secure Access

🔐 Account Protection:

Your transaction history is protected by secure login credentials. Never share your account details with others. Always log out from shared devices to protect your financial information.

6.2 Data Privacy

How we protect your transaction data:

Encryption: All transaction data is encrypted and securely stored
Access Control: Only you can access your transaction history through login
No Sharing: Transaction details never shared with third parties
Secure Servers: Data stored on secure, protected servers
Regular Backups: Transaction history backed up regularly for safety

6.3 Data Retention

Record Keeping:

Transaction history is maintained for the duration of your account plus additional time as required by law. This ensures you always have access to your financial records for tax purposes and personal reference.

7. Using Transaction History

7.1 Financial Planning

How transaction history helps with planning:

Spending Analysis: Track monthly and yearly jewelry spending patterns
Budget Management: Monitor expenses and set future budgets
Cashback Tracking: See total cashback earned and savings achieved
Purchase Patterns: Identify favorite products and shopping frequency
Tax Records: Export data for tax filing and business expenses

7.2 Order Management

Order-related benefits:

Reorder Options: Easily reorder favorite items from history
Return References: Find order details for return/exchange requests
Warranty Tracking: Track purchase dates for warranty claims
Gift History: Remember gifts purchased for future occasions
Delivery Tracking: Reference delivery details for any issues

7.3 Support and Disputes

Support-related uses:

Quick Reference: Provide transaction IDs for faster support resolution
Dispute Resolution: Access detailed records for payment disputes
Order Inquiries: Reference complete order history for questions
Account Verification: Verify identity using transaction history
Issue Tracking: Track resolution of previous issues and complaints

8. Troubleshooting and Support

8.1 Common Issues

Q: I can’t see a recent transaction in my history

Recent transactions may take 30-60 minutes to appear
Check if you’re looking in the correct date range
Refresh your browser or log out and log back in
Contact support if transaction is missing after 2 hours

Q: Transaction amounts don’t match my payment

Check if taxes and shipping charges are included
Verify if any discounts or cashback were applied
Look for any promotional credits or voucher usage
Contact support with transaction ID for detailed breakdown

Q: Can’t download transaction statements

Ensure pop-ups are enabled in your browser
Try using a different browser or device
Check if you have sufficient storage space
Contact support for email delivery of statements

8.2 Getting Help

📧 Email Support

support@thestylinn.com
Include transaction ID in subject
Response within 4-6 hours
Detailed investigation available

📱 WhatsApp Support

011-40105812
Quick queries and clarifications
Response within 30 minutes
Business hours: Mon-Fri 10AM-5PM

8.3 Support Information Required

⚠️ When Contacting Support:

Always provide your registered email, order number or transaction ID, transaction date, and specific issue details for faster resolution of transaction-related queries.

9. Account Statements and Reports

9.1 Monthly Statements

Automated monthly statements include:

Purchase Summary: Total orders, amount spent, average order value
Payment Breakdown: Payment methods used, successful transactions
Cashback Summary: Total cashback earned, used, expired
Return Activity: Returns processed, refunds received
Account Overview: Current wallet balance, upcoming expiries

9.2 Annual Reports

Yearly summary reports provide:

Total Spending: Complete yearly expenditure on jewelry
Savings Achieved: Total discounts, cashback, and promotional savings
Purchase Patterns: Most purchased categories, seasonal trends
Payment Analytics: Preferred payment methods, transaction frequency
Tax Information: Formatted data suitable for tax filing purposes

9.3 Custom Reports

Personalized Reports:

Generate custom transaction reports for specific date ranges, transaction types, or amount ranges. Export in multiple formats including PDF, Excel, and CSV for your convenience.

10. Data Export and Backup

10.1 Export Options

📄 PDF Statements

Professional formatted statements
Complete transaction details
Company letterhead and signatures
Suitable for official purposes

📊 Excel/CSV Files

Spreadsheet format for analysis
Raw data for calculations
Import into accounting software
Custom sorting and filtering

📧 Email Delivery

Automatic email delivery option
Scheduled monthly statements
Secure encrypted attachments
Multiple format options

10.2 Data Backup

Your transaction data is protected through:

Regular Backups: Daily automated backups of all transaction data
Multiple Locations: Data stored in multiple secure server locations
Version Control: Historical versions maintained for data integrity
Disaster Recovery: Comprehensive disaster recovery procedures
Data Integrity: Regular checks to ensure data accuracy

10.3 Personal Backup Recommendations

⚠️ Personal Record Keeping:

While we maintain secure backups, we recommend downloading and saving important transaction records periodically for your personal archives, especially for tax and warranty purposes.

11. Privacy and Legal Compliance

11.1 Data Protection

How your transaction data is protected:

Encryption: All data encrypted in transit and at rest
Access Control: Strict access controls for internal personnel
Audit Trails: Complete audit trails for all data access
Compliance: Full compliance with Indian data protection laws
No Sharing: Transaction data never shared without consent

11.2 Legal Requirements

Regulatory Compliance:

Transaction records are maintained as per Indian financial regulations and GST requirements. Data retention periods comply with legal requirements while ensuring your privacy rights are protected.

11.3 Your Rights

Your rights regarding transaction data:

Access Right: Full access to your complete transaction history
Correction Right: Request correction of any inaccurate data
Export Right: Download your data in portable formats
Privacy Right: Control over how your data is used
Deletion Right: Request deletion subject to legal requirements

12. Future Enhancements

12.1 Planned Features

Upcoming transaction history improvements:

Advanced Analytics: Spending pattern analysis and insights
Budget Integration: Set and track spending budgets
Automated Alerts: Notifications for large transactions
Enhanced Filters: More sophisticated filtering options
Mobile Features: Enhanced mobile app functionality

12.2 User Feedback

Continuous Improvement:

We continuously improve our transaction history features based on user feedback. Contact us with suggestions for enhancements or additional features you’d like to see.

Transaction Transparency Beyond Precious

Your TheStylinn transaction history provides complete transparency and control over your financial activities. With detailed records, secure access, and comprehensive reporting, you have everything needed for informed financial decisions and account management.

Because transparent financial records are “Beyond Precious” – they build trust and confidence.

Access Your History Get Support

Secure access • Complete records • Export options • 24/7 availability