Terms of Sale – TheStylinn | Beyond Precious

Terms of Sale

Purchase Terms and Conditions

Last Updated: August 01, 2025 | Effective Date: August 01, 2025

1. Agreement to Purchase

These Terms of Sale govern all purchases made through TheStylinn website (thestylinn.com) operated by The MaaVita Venture. By placing an order with us, you agree to these terms and confirm that you are at least 18 years of age.

Legal Agreement:

When you place an order, you are making a legal offer to purchase products from The MaaVita Venture. Your order becomes a binding contract upon our acceptance and order confirmation.

Business Information: The MaaVita Venture is a proprietorship business registered in India (GSTIN: 10DWLPB9788Q2ZN, PAN: DWLPB9788Q) located at Near Laxmi Mandir, Barihat Road, Purnea, Bihar 854301, India.

2. Product Information and Availability

2.1 Product Listings

All products are listed on our website with descriptions, images, and pricing. We maintain live inventory through our WooCommerce system, ensuring that available quantities are accurately reflected on the website in real-time.

2.2 Product Descriptions

Important Disclaimer:

Product Variations: Imitation jewelry products may vary slightly from website images due to manufacturing processes, photography lighting, screen display differences, and material characteristics. We strive for accuracy but minor variations in color, texture, or appearance should be expected.

2.3 Inventory Management

Live Inventory System:

  • Product availability is updated in real-time on our website
  • Inventory levels are managed through our WooCommerce platform
  • Out-of-stock items are automatically removed from display
  • Pre-orders and backorders are not currently offered

2.4 Pricing Errors

Price Accuracy: In the rare event of a pricing error on our website, please contact us immediately at support@thestylinn.com. We will review the situation and work with you to resolve any pricing discrepancies fairly.

3. Pricing and Currency

3.1 Currency and Pricing

  • Currency: All transactions are processed in Indian Rupees (INR) only
  • Inclusive Pricing: All prices displayed include applicable GST and taxes
  • Wide Range: We offer products at a wide range of prices to suit different budgets
  • No Hidden Charges: The price you see is the final price you pay

3.2 Bulk Orders

Volume Purchases: For bulk orders or special quantity requirements, please contact us at contact@thestylinn.com for customized pricing and terms. We offer special considerations for large volume purchases.

4. Payment Terms

4.1 Payment Methods

We accept payments through our secure payment gateway Razorpay, which supports credit cards, debit cards, net banking, UPI, digital wallets, and Cash on Delivery (COD).

4.2 Payment Timing

Payment Processing:

Regular Orders: Payment is charged at the time of placing the order. Order confirmation is sent only after successful payment processing.
COD Orders: 10% advance payment is required at order placement, with the remaining 90% payable upon delivery.

4.3 Payment Failures

Failed Payments: If your payment fails after order confirmation, please contact us immediately at support@thestylinn.com. We will investigate the issue and assist you with completing the payment or resolving any technical problems.

4.4 Refund Processing

Payment Method Refund Timeline Additional Notes
Credit/Debit Cards 7 working days + bank processing time Subject to Razorpay and bank processing
Net Banking 7 working days + bank processing time Refunded to original bank account
UPI 7 working days + UPI app processing Refunded to original UPI ID
Digital Wallets 7 working days + wallet processing time Refunded to original wallet

5. Order Processing and Fulfillment

5.1 Order Verification

Manual Review Process:

  • Every order is manually verified by our team for accuracy and fraud prevention
  • Orders are confirmed within 48 hours of placement
  • Additional verification may be required for high-value orders
  • We reserve the right to cancel orders that fail verification checks

5.2 Processing Timeline

Order Processing Schedule:

Confirmation: Orders are confirmed within 48 hours of placement
Processing: After confirmation, orders are processed and prepared for shipping within 48 hours
Total Timeline: Complete processing from order placement to dispatch typically takes 4-5 business days

5.3 Shipping and Packaging

  • Packaging: All products are carefully packaged to prevent damage during transit
  • Partial Shipments: Large orders may be shipped in multiple packages if required
  • Shipping Partners: We use BlueDart, Shree Maruti, Shiprocket, India Post, and DTDC
  • Delivery Timeline: Standard delivery takes 7-10 days depending on location

6. Delivery and Risk Transfer

6.1 Ownership Transfer

Title and Risk: Ownership of products and risk of loss transfer to you upon successful delivery to your specified address. Until delivery, TheStylinn retains ownership and bears the risk of loss or damage.

6.2 Delivery Timeframes

Expected Delivery:

Standard Delivery: 7-10 days from dispatch, depending on location and logistics partner
Remote Areas: May take additional 2-3 days for delivery
Festival Seasons: Delivery may be delayed during peak festival periods

6.3 Damaged in Transit

Transit Damage Policy:

Video Requirement: If you receive a damaged product, you must provide a complete unboxing video filmed from the very beginning showing the unopened package. This video evidence is mandatory for processing any damage claims and refunds.

Immediate Reporting: Damage must be reported within 24 hours of delivery with video evidence to support@thestylinn.com

6.4 Lost Packages

Lost Shipments: If your package is lost during shipping, we will investigate with our logistics partners. Upon confirmation that the package is genuinely lost, we will provide a full refund or replacement at your preference.

7. Returns, Exchanges, and Refunds

7.1 Return Policy Summary

Our detailed return, exchange, and refund policies are outlined in our comprehensive Return/Exchange Policy document. Key points include:

  • Return Window: 15-30 days from delivery date (see detailed policy for specifics)
  • Condition Requirements: Products must be unused, unworn, and in original packaging
  • Return Shipping: Customer bears the cost of return shipping
  • Restocking Fee: 10% of order value deducted from bank account refund amount
  • Inspection Required: All returned items undergo quality inspection

7.2 Return Shipping Responsibility

Customer Responsibility:

Return Shipping: Customers are responsible for paying return shipping costs directly to the logistics company. We do not provide prepaid return labels.
Restocking Fee: A 10% restocking fee is deducted from the refund amount processed to your bank account to cover handling and processing costs.

7.3 Non-Eligible Returns

Return Processing:

Ineligible Returns: If a returned product fails our inspection and is deemed ineligible for refund, the customer will need to pay shipping charges to have the product returned to them. This must be claimed within 90 days, after which the product may be disposed of.

8. Product Warranties and Disclaimers

8.1 Manufacturing Defects

Defect Assessment:

  • All defect claims are assessed manually by our quality team
  • We distinguish between manufacturing defects and normal wear/usage
  • Manufacturing defects are covered under our return policy
  • Normal wear, misuse, or damage from use is not considered a defect

8.2 Product Variations

Imitation Jewelry Disclaimer: Due to the nature of imitation jewelry manufacturing, slight variations in color, texture, plating, and appearance are normal and expected. These variations do not constitute defects and are inherent characteristics of fashion jewelry products.

8.3 Health and Skin Sensitivity

Medical Disclaimer:

Skin Sensitivity: Customers with sensitive skin or known allergies should consult their own doctors before purchasing or using jewelry products. TheStylinn does not provide medical advice and holds no liability for allergic reactions, skin sensitivity, or any health-related issues arising from product use.

Individual Responsibility: Each customer is responsible for determining their own skin compatibility with jewelry materials.

9. Limitation of Liability

9.1 Maximum Liability

Liability Limits:

Financial Limit: Our total liability for any order is limited to the amount you paid for that specific order. We shall not be liable for any indirect, incidental, special, or consequential damages.

9.2 Health and Safety Disclaimer

No Liability for Health Issues:

Medical Conditions: TheStylinn holds no liability for any health issues, allergic reactions, skin problems, or medical conditions that may arise from using our products. Customers use products at their own risk and should consult healthcare professionals for any health concerns.

9.3 Third-Party Services

We are not responsible for the performance of third-party services including payment processors, shipping companies, or other service providers beyond our direct control.

10. Customer Support and Contact Information

For any questions, concerns, or issues related to your purchase, please contact us using the appropriate channel:

General Support support@thestylinn.com
For order issues, payment problems, and general inquiries
Bulk Orders contact@thestylinn.com
For large quantity purchases and custom requirements
Primary Contact hello@thestylinn.com
For general business inquiries and information
Phone Support 011-40105812
Mon-Fri: 10AM-5PM (IST)

11. Modifications to Terms of Sale

We reserve the right to modify these Terms of Sale at any time. Changes will be effective immediately upon posting on our website with an updated “Last Updated” date.

Notification of Changes:

Significant changes to these Terms of Sale will be communicated via email or website notification. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Sale are governed by the laws of India. Any disputes arising from purchases or these terms shall be subject to the exclusive jurisdiction of the courts in Bihar, India.

Dispute Resolution: We encourage customers to contact us directly at hello@thestylinn.com to resolve any disputes amicably before pursuing legal action. We are committed to fair and prompt resolution of customer concerns.

Thank You for Your Purchase

By purchasing from TheStylinn, you become part of our jewelry-loving community. We are committed to providing you with beautiful products, excellent service, and a shopping experience that goes “Beyond Precious.”

We appreciate your trust in TheStylinn and look forward to serving you with our finest jewelry collections.